MailNinja Customer Reviews
5-Star Trustpilot Reviews
Since 2005 we’ve worked with some super-awesome customers, here’s what they had to say…
You're in good company, we're trusted by over 300 brands!
Since 2005, we've worked with 300+ companies, from small startups to recognised multinational brands.
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Is there a minimum term contract?
There are no lengthy contracts – choose either a fixed-cost rolling 3-month package, or opt for a pay-as-you-go plan based on monthly usage.
Who creates the campaign content?
We will advise on themes, design all graphics, build your emails and set up / send your email and social campaigns for you, however, we would need you to provide some copy to kick things off - of course, we will proof, edit and condense your copy provided so it's 100% optimised and ready for use.
Will I get the same person managing my account?
Yes and no. There are many people involved in managing your account. On a day-to-day basis you will have access to our team over Slack, email and phone, where our campaign managers will be on hand during the day to discuss themes, share assets and send you updates. On top of this, we will also assign a Strategy Manager, who will be your single point of contact to manage your account on a higher level; goals, outcomes, plans, strategy, reports, analysis etc.
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