Service packages

As part of our fully managed service and support packages, MailNinja provide customised solutions designed exclusively around your needs and outcomes.

Strategy

We partner with our clients to create a customised strategy based on a detailed understanding of business objectives, target customers, and brand engagement.

We identify the ideal multichannel customer experience and develop a vision and media plan that includes a portfolio of programs and communications.

Delivery

Our own enterprise level platform – a powerful multi-user emailing system designed for corporations and power users. Alternatively we can work within your existing ESP. Either way, we endure to deliver the right email to the right person at the right time.

Creative

As part of our creative services we design and build templates fitting to your brand identity and style guides.

Insights

We will track valuable insights including in-depth analysis of KPIs, list trends and customer profiling.

Automation

On top of these services, our platform has a range of automation tools designed to fully automate list segmentation and messaging based on subscriber actions.

Support

Every client gets a dedicated account manager to help, train and oversee all elements of your ongoing emailing.