Client case studies

Over the last 10 years MailNinja have developed strong and lasting relationships with our clients.

Our global client base depends on and trusts our skills and insight on a daily basis. We form close working relationships with our clients, who see us as an extension of their in-house marketing team within their organisation.

Since 2005 we’ve worked with some of the world’s leading national and international brands including NHS, Funding Circle, Orange, Eventbrite, JCDecaux, The Imperial War Museum, Trunki, IMG and Bodyism, to name a few.

How we’ve helped

Here are just some of the ways we’ve helped our global client base over the years.

  • Full service production
  • Lifecycle strategy
  • PSD to responsive HTML coding
  • Analytics and reporting
  • Responsive templates
  • 1:1 training and support
  • Creative audit
  • Template master kits
  • 2 x template master kits
  • Creative strategy
  • In-house consultancy
  • Data automation strategy
  • List segmentation
  • Creative audit
  • Template master kits
  • Production testing
  • In-house consultancy
Store Twenty One wanted a professional design for emails
  • Creative strategy
  • Template master kits
  • Analytics and reporting
  • Full service production
  • Subject line strategy
  • Seasonal programs
  • Analytics and reporting
  • Creative audit
  • List audit & strategy review
  • Template master kits
  • Creative services
  • Campaign management
  • Analytics and reporting
  • Creative strategy
  • Template master kits
  • Analytics and reporting

Happy customers

Just a few of the nice things our clients have been saying about us.

“Since we started using MailNinja we have noticed that the return has been vastly improved.”

“The level of hands-on help and support from the guys at MailNinja is second to none. We outsource all of our email design, campaign sending and list management to them.”

“We are very pleased with the templates that MailNinja have created.”

“Yes really great service – would definitely recommend and use again. I’ll let you know how I get on after I send my first campaign.”

“MailNinja are the best. They always bring me something next level, ahead of time and exceeding expectation. I will use them again and again.”

“A hard working, and friendly team to work with. They really understood what we wanted a created a great looking email that even works on Outlook (shock)… Highly recommended :)”

“When I started my new business that required a lots of business contacts and emails managed over MailChimp I quickly figured out that I needed an expert in this field because my template was simply not good! I hired MailNinja and I’m extremely satisfied so far. They crafted my template based on my needs.”

“My small business needed some help with handling e-mail campaigns and this company has done a really high quality job for our product campaign management. They envisioned and executed every part of the process in a really awesome way and we couldn’t be more happier with the results and return on investment. Glad I found them, they are true pros.”

“Working with MailNinja is always a pleasure. As professional colleagues, I find their dedication to excellence and the quality of their work outstanding. They are always cordial, willing to help, and enthusiastic. This positive energy is refreshing. In a pinch, they can zero in on the cause of problems and offer creative solutions. I cannot recommend this service enough.”

“Great service! The designs we received were at a very high standard. These guys really are experts in their field.”

“Doug is by far one of the best template designer that I have seen yet. He crafted my template based on my needs. He also managed my MailNinja account and gave me a clear report on my account. I would highly recommend him.”

“We were looking for an agency that could help us get set up and going with MailChimp. After looking around this directory we finally came across MailNinja. They were both professional and friendly, and really helped us get started with MailChimp.”

“MailNinja helped us set up our templates, manage our lists, set up list segments as well as create clever autoresponder series and integrate our contacts from other systems. Don’t look any further – give MailNinja a call!”

“Mark and the entire MailNinja team really delivered on their promise. From the very start i felt they knew exactly what they were doing and helped us at every stage. We’ve worked with a lot of web and digital agencies in the past, but MailNinja only focus on email, and this was part of the appeal for us.”

“Also, they have their own data reporting dashboard which gave us some really valuable analysis that we most probably have missed had we just checked normal campaign reports ourselves.”